Denise Robertson is an accomplished Insurance Professional specializing in Litigation Management & Mediation with over 30 years in the Insurance Industry. She has extensive experience in analytical assessment, exposure recognition and the development of effective strategies to resolve complex litigation claims. Trained and accredited as a Qualified Mediator, she has demonstrated problem solving skills and possesses the ability to quickly identify underlying client’s needs to facilitate settlement opportunities.
The bulk of Denise’s insurance career has been spent in Senior Adjusting and Management roles for major insurers in Ontario. She has successfully negotiated hundreds of cases at Mediation as the insurance representative. She also spent 3 years as the Provincial Ombudsman for one of the largest Insurance Companies in Canada. She has provided volunteer mediation services for the Toronto Small Claims Court.
Denise holds a Bachelor of Arts Degree in Business & Economics from the University of Western Ontario. She received her Certified Insurance Professional designation from the Insurance Institute of Ontario. She holds a Certificate in Advanced Dispute Resolution from York University and has completed the Civil Procedure Workshop through the ADR Institute. Denise is a Member of the ADR Institute of Canada and is currently the co-chair of the Insurance Section.
Denise specializes in all Personal Injury matters: Motor Vehicle Accidents, Accident Benefit claims and Slip & Fall cases.